Compliance PolicyAU · UK · US
Anti-Spam & Calling Policy
Defines opt-out handling, suppression expectations, and respectful outbound communication standards.
Governance-first posture
We design for review-readiness: clear documentation, versioned policies, and operational controls.
Explore Trust CenterPolicy ID
compliance-anti-spam
Last updated
31-12-2025
Version
v0.2
Category
Compliance
1. Opt-out & Suppression
Customers must honour opt-out requests promptly and maintain suppression lists to prevent re-contacting individuals who have opted out.
2. Respectful Contact Standards
- No harassment, threats, or coercion.
- No deceptive identity or misleading representations.
- Calling windows and local rules must be respected.
3. Enforcement
Capantra may review usage patterns for abuse prevention and suspend accounts where necessary to mitigate harm or comply with law.
Versioning & change log
v0.2 · 31-12-2025
- Added enterprise procurement summary structure.
- Added change log and versioning.
- Clarified AU/US/EU scope and responsibilities.
v0.1 · 31-12-2025
- Initial publication of Anti-Spam & Calling Policy.
Policies may be updated for regulatory, security, or product reasons. Material changes are communicated where required.
Policy notice
This policy is provided for transparency and procurement support and does not constitute legal advice.