Legal PolicyAU · UK · US
Acceptable Use Policy
Defines prohibited conduct and responsible usage requirements for dialling, messaging, data, and platform access.
Governance-first posture
We design for review-readiness: clear documentation, versioned policies, and operational controls.
Explore Trust CenterPolicy ID
legal-aup
Last updated
31-12-2025
Version
v0.2
Category
Legal
1. General Requirements
Customers must use the Services lawfully and responsibly.
Customers are responsible for ensuring campaigns, calling practices, scripts, and data sources comply with applicable laws.
2. Prohibited Activities
- Spam, robocalls, or automated harassment without lawful basis.
- Harassment, intimidation, threats, or discriminatory conduct.
- Fraud, misrepresentation, or deceptive caller identity.
- Circumventing opt-outs, suppression lists, or Do Not Call requirements.
- Uploading unlawful data or violating third-party rights.
3. Enforcement
Capantra may suspend or terminate access where necessary to prevent harm, investigate misuse, comply with law, or enforce these policies.
Versioning & change log
v0.2 · 31-12-2025
- Added enterprise procurement summary structure.
- Added change log and versioning.
- Clarified AU/US/EU scope and responsibilities.
v0.1 · 31-12-2025
- Initial publication of Acceptable Use Policy.
Policies may be updated for regulatory, security, or product reasons. Material changes are communicated where required.
Policy notice
This policy is provided for transparency and procurement support and does not constitute legal advice.