Compliance PolicyAU · UK · US
Telecommunications Compliance Policy
Explains how Capantra supports compliant outbound operations and outlines customer obligations across AU, US, and EU.
Governance-first posture
We design for review-readiness: clear documentation, versioned policies, and operational controls.
Explore Trust CenterPolicy ID
compliance-telecommunications
Last updated
31-12-2025
Version
v0.2
Category
Compliance
1. Purpose
Capantra is designed to support compliant outbound operations through controls and visibility.
Capantra does not provide compliance certification and does not guarantee that customer use is compliant.
2. Customer Obligations
- Obtain consent where required and maintain evidence of consent.
- Respect Do Not Call registries and opt-out requests.
- Comply with calling hours and identification rules where applicable.
- Ensure scripts and practices comply with consumer protection laws.
3. Platform Support Features
- Disposition logging and auditability.
- Role-based access controls.
- Opt-out and suppression-list compatible workflows (where implemented).
Versioning & change log
v0.2 · 31-12-2025
- Added enterprise procurement summary structure.
- Added change log and versioning.
- Clarified AU/US/EU scope and responsibilities.
v0.1 · 31-12-2025
- Initial publication of Telecommunications Compliance Policy.
Policies may be updated for regulatory, security, or product reasons. Material changes are communicated where required.
Policy notice
This policy is provided for transparency and procurement support and does not constitute legal advice.