Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Capantra platform, including any software, applications, dialling systems, dashboards, APIs, and related services (“Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

• You must be at least 18 years old to use the Services.
• If you use the Services on behalf of an organisation, you represent you have authority to bind that organisation.

Capantra provides outbound infrastructure tools including dialling, sales performance analytics, and market-specific modules. Capantra does not provide legal advice, compliance certification, or campaign approval.

You are solely responsible for:

• Ensuring outbound activity complies with all applicable laws and regulations.
• Obtaining and documenting valid consent where required.
• Maintaining suppression lists and honouring opt-outs.
• Managing access credentials and role permissions.
• The legality and accuracy of data you upload or process via the Services.

You must not use the Services to:

• Conduct unlawful, deceptive, harassing, or abusive communications.
• Bypass Do Not Call registries, opt-outs, or consent requirements.
• Engage in spam, robocalls, or automated harassment without lawful basis.
• Misrepresent caller identity where prohibited by law.

Capantra retains all rights, title, and interest in the Services. You retain ownership of your data. You grant Capantra a limited right to process your data solely to provide and improve the Services.

The Services are provided “as-is” and “as-available”. Capantra may update or modify features, including for security, compliance, or performance reasons. Where practical, we will provide reasonable notice of material changes.

To the maximum extent permitted by law, Capantra is not liable for indirect, incidental, special, or consequential damages. Total liability is limited to fees paid in the preceding 12 months.

Nothing in these Terms excludes or limits rights that cannot be excluded under Australian Consumer Law or other applicable consumer protection regimes.

Capantra may suspend or terminate access where required to prevent harm, address abuse, comply with law, or where a Customer materially breaches these Terms.

Governing law and venue may depend on the contracting entity and Customer location. Unless otherwise agreed in writing: Australia (Western Australia), United States (Delaware), and EU (Ireland).