Governance Framework
Describes Capantra’s approach to governance, risk management, responsible use, and decision-making for sensitive capabilities (including dialling).
On this page (tap to expand)
Procurement summary (tap to expand)
Explains governance posture: how policies, security, and responsible use are managed and evolved as the company scales.
- Leadership accountability for compliance/security decisions
- Policy-driven operational controls
- Commitment to reducing misuse and consumer harm
- Maintain policy suite, enforcement, and continuous improvement practices
1. Governance Principles
- Customer trust and transparency
- Risk-based controls for sensitive platform capabilities
- Security and privacy-by-design
- Responsible-use posture for outbound tooling
2. Risk Management
We identify and assess operational, security, and regulatory risks. Policies and product controls may be updated as risks evolve or new capabilities are introduced.
3. Policy Governance
Policies are versioned and maintained with change logs. Material changes may be communicated to customers as required by contract or law.
Versioning & change log
Current version: v0.2
- Added enterprise procurement summary section
- Added change log and versioning
- Clarified AU/US/EU scope and responsibilities
- Initial policy draft published
Policies may be updated for regulatory, security, or product reasons. Material changes will be communicated where required.
This policy is provided for transparency and does not constitute legal advice.
1. Governance Principles
- Customer trust and transparency
- Risk-based controls for sensitive platform capabilities
- Security and privacy-by-design
- Responsible-use posture for outbound tooling
2. Risk Management
We identify and assess operational, security, and regulatory risks. Policies and product controls may be updated as risks evolve or new capabilities are introduced.
3. Policy Governance
Policies are versioned and maintained with change logs. Material changes may be communicated to customers as required by contract or law.
Versioning & change log
Current version: v0.2
- Added enterprise procurement summary section
- Added change log and versioning
- Clarified AU/US/EU scope and responsibilities
- Initial policy draft published
Policies may be updated for regulatory, security, or product reasons. Material changes will be communicated where required.
This policy is provided for transparency and does not constitute legal advice.